We’re confident in the Last Price experience and back it with the Last Price Promise.
We always want you to have a great experience with Last Price. That’s why we have the Last Price Promise. If you used a Local Last Price voucher before its promotional value expired, took a Getaways trip, or attended a Last Price Live event and were disappointed by your experience, contact us within fourteen days of your voucher use, trip or event and tell us about it. We’ll work with you to make it right.
We also have the following refund policies:
Local Services and Events:
Your voucher may always be redeemed at the merchant who issued it for at least the amount you paid for it – even if the promotional value has expired. Additionally, any unredeemed voucher may be returned to us within the first three days of purchase for a refund of the amount paid. After that three-day time period, Last Price will not refund any voucher and all sales are final, unless otherwise stated.